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V-16-20062-55 SVCCopyServices:online:Failed to get the cluster id

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I need a solution

I am getting the following error when trying to online the SVCCopyService on windows, this comes up immediately there is no delay in receiving the message in the Status window.

       V-16-20062-55
        (SERVERNAME) SVCCopyServices:RES-SVCCopyServices:online:Failed to get the cluster id    

We have exactly the same resource configuration on our UNIX system and this connects without any issues.

We have also been able to run the plink command in an elevated command prompt window and this can connect to the SAN and run queries so I am a bit stumped. I have attached screenshots of the testing and error logs.

Any suggestions would be greatly appreciated:

OS - Windows 2012 R2 Standard

VCS - 6.1

SAN - IBM V840

1444746704

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